Benvenuti al Conversation Club! L’argomento di oggi è incredibilmente rilevante per tutti: la risoluzione di un conflitto tra membri del team.
Chi cerca di padroneggiare la Business Communication in inglese, deve sapere come risolvere i conflitti che – inevitabilmente – nascono fra i membri di un team. Unitevi a noi per una discussione approfondita che vi aiuterà a migliorare non solo le vostre competenze in inglese, ma vi fornirà anche la conoscenza pratica che potrete applicare nelle vostre vite professionali.
Prepared with love by: My Personal English Coach
Idioms We Use When Solving Conflicts in English
- Clear the air 🌬️
Definition: To dispel tension or bad feelings
Example: Let’s clear the air before starting the meeting.
- Bury the hatchet ⛏️
Definition: To make peace or settle differences
Example: They decided to bury the hatchet and work together.
- Be on thin ice ⛸️
Definition: To be in a risky or precarious situation
Example: He’s on thin ice after that argument with the boss.
- Throw in the towel 🤲
Definition: To give up
Example: He almost threw in the towel, but then decided to stick it out.
- Break the ice ❄️
Definition: To relieve tension or awkwardness
Example: We did a team-building exercise to break the ice.
- Smooth things over 🌊
Definition: To try to resolve conflicts or restore good relations
Example: After the heated argument, Sarah tried to smooth things over by apologising for her part in the misunderstanding.
- Sweep something under the rug 🧹
Definition: To ignore or hide a problem instead of facing it
Example: We can’t just sweep this issue under the rug; we need to address it directly.
- Meet halfway 🤝
Definition: To compromise with someone by giving up part of what you want
Example: To resolve the dispute, both parties agreed to meet halfway.
- Add fuel to the fire 🔥
Definition: To worsen an already bad situation by saying or doing something
Example: Talking about past issues in the middle of a conflict usually adds fuel to the fire.
- Call a spade a spade ♠️
Definition: To speak honestly and directly about a situation, even if it’s awkward or unpleasant
Example: If we’re going to resolve this conflict, we need to call a spade a spade and address the issues head-on.
Phrasal Verbs For Mediation and Conflict Management
- Hash out 🗨️ Definition: To discuss something thoroughly
Example: We need to hash out the details of this project.
- Clear up ☀️ Definition: To resolve or clarify
Example: I’m glad we cleared up that misunderstanding.
- Patch up 🩹 Definition: To mend or resolve
Example: They managed to patch up their differences.
- Stand down 🛑 Definition: To withdraw or disengage
Example: She decided to stand down as the CEO
- Speak up 📣 Definition: To voice one’s opinion
Example: If you disagree, you should speak up.
Round 1 – Let’s Warm Up
- In your opinion, what are the primary causes of conflicts among team members?
- How can a person identify early signs of discord within a team? Are you good at identifying these signs? Why? Why not?
- What approaches can you use to manage conflict?
- Can conflict be beneficial to team dynamics? Why? Why not?
Round 3: Ready to Role-play?
Scenario: You are two team members who have a conflicting approach to a project. One thinks that prioritising quality is key, while the other believes in speed.
Student A: You are the team member advocating for quality. Prepare some arguments.
Student B: You are the team member who believes in speed. Come up with counter-arguments.
Objective: Try to resolve the conflict by finding common ground or a compromise.
Extra: Use at least one phrasal verb, idiom, or expression from the list above in your role play.
Remember – there is always more! Here is your Follow Up video:
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