Al momento stai visualizzando This sucks!! Come lamentarsi di qualcosa in inglese?

This sucks!! Come lamentarsi di qualcosa in inglese?

Benvenuti alla nostra sessione unica e pratica del Business Communication Club: “Questo Fa Schifo! Come Lamentarsi in Inglese.” Oggi, esploreremo l’arte di esprimere insoddisfazione in modo costruttivo ed educato. Che si tratti di una lamentela riguardo a un servizio, un prodotto o una situazione, è importante comunicare le proprie preoccupazioni in modo efficace mantenendo la professionalità. Ci impegneremo anche in scenari di role-play per mettere in pratica queste abilità. Impariamo come articolare le lamentele in inglese con fiducia e rispetto

Prepared for you by: My Personal English Coach

6 Idioms To Use When Talking About Health and Physical Condition in English

  1. The last straw 🌾
    • Meaning: The final problem in a series of problems that finally causes one to lose patience.
    • Example: “The delayed response was the last straw for me, so I had to file a complaint.”
  2. Rub someone the wrong way 😒
    • Meaning: To irritate or annoy someone.
    • Example: “The way he responded to my request really rubbed me the wrong way.”
  3. Barking up the wrong tree 🌳
    • Meaning: To make a wrong assumption or to misunderstand something.
    • Example: “If you think I’m responsible for this error, you’re barking up the wrong tree.”
  4. At the end of one’s rope 🧗
    • Meaning: To be at the limit of one’s patience or endurance.
    • Example: “I was at the end of my rope with the constant noise from the construction site.”
  5. Make a mountain out of a molehill 🏔️
    • Meaning: To make a small, manageable issue seem much bigger and more problematic than it actually is.
    • Example: “I feel like the manager made a mountain out of a molehill over a minor mistake.”
  6. Get a raw deal 🤝
    • Meaning: To receive unfair or poor treatment in a particular situation.
    • Example: “I got a raw deal at that hotel; they charged me for services I didn’t even use.”

Set 1: Expressing Discontent Professionally

  1. “How do you usually express dissatisfaction with a service in a professional setting?”
  2. “Can you share an example where you had to complain about a product or service? How did you handle it?”

Key Grammar/Vocabulary Expressions:

  • Expressing concern (e.g., “I’m concerned about…”)
  • Polite dissatisfaction (e.g., “I was somewhat disappointed with…”)
  • Seeking resolution (e.g., “I would appreciate if we could resolve…”)
  • Constructive feedback (e.g., “I’d like to offer some constructive feedback…”)


Set 2: Handling Complaints Effectively

  1. “Have you ever been on the receiving end of a complaint? How did you manage it?”
  2. “What strategies do you find effective for resolving issues raised by others?”

Key Grammar/Vocabulary Expressions:

  • Acknowledging issues (e.g., “I understand your concerns regarding…”)
  • Offering solutions (e.g., “One possible solution might be…”)
  • Apologizing professionally (e.g., “I apologize for any inconvenience caused…”)
  • Ensuring satisfaction (e.g., “Our aim is to ensure your satisfaction with…”

Set 3: Role-Play Scenarios

Scenario 1: Restaurant Complaint

You’re at a restaurant, and your meal isn’t what you expected.

  • Key Expressions: “Excuse me, this isn’t what I ordered…”, “Could you possibly replace it with…?”

Scenario 2: Hotel Feedback

You’re staying at a hotel, and the room is not up to the standard advertised.

  • Key Expressions: “I’m sorry to say, but the room doesn’t meet the promised standards…”, “Would it be possible to switch to a different room?”

Scenario 3: Workplace Issue

You need to address a recurring problem with a coworker’s behavior or performance.

  • Key Expressions: “I’ve noticed a recurring issue with…”, “I think we need to discuss a possible solution to…”

Remember – there is always more! Here is your Follow Up Video:

ComplainingInEnglish, EffectiveComplaints, PoliteDiscontent, ProfessionalFeedback, EnglishComplaintPhrases, AssertiveCommunication, ConstructiveCriticism, CustomerServiceEnglish, WorkplaceComplaints, ExpressingDissatisfaction, ResolvingIssuesEnglish, ComplaintLanguageSkills, BusinessEnglishComplaints, CommunicationSkillsEnglish, PoliteComplaintExpressions, HandlingComplaintsEnglish, FeedbackStrategies, EnglishForConflictResolution, ArticulatingConcerns, EnglishNegotiationSkills

#ComplainingInEnglish #EffectiveComplaints #PoliteFeedback #ProfessionalEnglish #EnglishComplaintTips #AssertiveCommunication #ConstructiveCriticism #CustomerServiceEnglish #WorkplaceComplaints #ExpressingDissatisfaction #ResolvingIssuesInEnglish #ComplaintLanguage #BusinessEnglishSkills #CommunicationSkillsInEnglish #PoliteComplaints #HandlingComplaints #FeedbackInEnglish #ConflictResolutionEnglish #ArticulateConcerns #EnglishNegotiation