Soft Skills
by MPEC

Tailor-made training in English and Italian focused on developing essential interpersonal ('soft') skills for every professional or leader.

mpec offers fully personalized training services to help employees acquire the necessary skills to have the cutting edge on the international market. These services can be tailored to small, medium or large companies, in all sectors and fields.

Communication in Conflict

DELIVERED IN: English

DURATION: 3 hours

THIS COURSE IS FOR YOU IF:

You need to use different communication channels.
You need to prepare communications, emails, presentations, and/or speeches.
You find yourself interacting with one or more people.
You have the responsibility of summarizing large amounts of information.
You may find yourself in “heated” conversations or discussions where you need to be able to manage the situation.
You are a human being.

AFTER THIS COURSE YOU WILL BE ABLE TO:

Understand the communication process.
Know the elements of communication.
Have a better understanding of the difficulties our interlocutors have to face.
Obtain a deeper understanding of the human brain and how it works.
Be able to prepare more effective and efficient communications, especially in difficult situations.
Improve your listening skills.
Be a better communicator.

9 Tools to Change People's Minds

Persuasive Communication is a comprehensive and engaging program that will lead you to discover Persuasive Communication through 9 standalone courses.

DELIVERED IN: English

DURATION: 9 hours

THIS COURSE IS FOR YOU IF:

You want to practically analyze the science of effective communication to transform your ideas into actionable plans for presentation.
You want to improve your critical thinking.
You desire to enhance your communication (vertical and horizontal) to ensure alignment of goals throughout your organization.
You would like to learn the right way to identify, analyze, prepare, and leverage data for making smarter decisions in your day-to-day work management.

AFTER THIS COURSE, YOU WILL BE ABLE TO:

Apply different communication styles and understand how they influence attitudes and behaviors.
Understand the psychology behind persuasion and implement it in your professional interactions.
Adapt your message to different audiences, including those with varying levels of technical knowledge.
Effectively and powerfully manage virtual communications.
Comprehend the processes underlying critical thinking and how to use them to improve your message.
Successfully explain and convey information to any type of audience.
Develop a communication strategy for your organization.

Persuasive Communication

Team Building

28 Techniques To Have Great Conversations

DELIVERED IN: English

DURATION: 24 hours

THIS COURSE IS FOR YOU IF:

You want to develop self-confidence and your communication skills.
You wish to effectively manage meetings and work calls.
You need to find new methods for your business approach.
You enjoy exploring and practicing new and effective communication techniques.

AFTER THIS COURSE, YOU WILL BE ABLE TO:

Master 28 new techniques that will help you build strong and meaningful professional relationships, which will also prove valuable in your personal life.
Feel more confident and at ease when interacting with potential clients, colleagues, and guests.
Communicate more effectively in your work context and achieve your professional goals with ease.
Be able to initiate a conversation with anyone you want.

Powerful Public Speaking in English

DELIVERED IN: English

DURATION: 24 hours

THIS COURSE IS FOR YOU IF:

You want to take your presentation and public speaking skills to the next level.
You would like to become a more charismatic and effective presenter.
You want to acquire a natural and professional vocabulary to confidently deliver presentations in English.
Youwish to understand and apply the WISE Introduction technique in your presentations and learn how to structure the concluding part of your speech.
You are interested in understanding the role and importance of body language, pronunciation, voice, coherence, signage, and fluency in the context of public speaking.
You want to receive reliable and practical feedback on your presentation skills.
You wish to identify all areas for improvement in public speaking.

AFTER THIS COURSE, YOU WILL BE ABLE TO:

Feel more confident when speaking in public in English.
Deliver a presentation on the company’s strategy either with your team or independently.
Illustrate and comment on the visual elements of your presentations and engage with the audience.
Feel prepared to apply for international positions armed with all the key traits of a powerful presenter (Voice control, Verbal and non-verbal language, etc.).
Apply structural techniques to open and close a presentation smoothly and effectively.

Powerful Public Speaking

Consolidating a Learning Culture

Persuasion, Conflict Management and Active Listening Techniques that actually work

DELIVERED IN: English

DURATION: 12 hours

THIS COURSE IS FOR YOU IF YOU WANT TO:

Learn how to win debates and have the ability to influence people.
Acquire new techniques for active listening to motivate people to change.
Understand and explore conflict management techniques.
Learn how to use conflict for positive impact and team growth.

AFTER THIS COURSE, YOU WILL BE ABLE TO:

Recognize the value and impact of motivational interviewing on sustainable behavioral change.
Apply elements of motivational interviewing in the workplace.
Become more skilled in debates and successfully share your point of view with those who disagree with you.
Understand techniques for closing a deal (mirroring, negotiation techniques, perspective-taking).
Resolve conflicts in your team by applying proven techniques of persuasion, mediation, motivation, and critical thinking.