Benvenuti alla nostra sessione del Business Communication Club su Comunicazione in Inglese: Sviluppare l’Assertività Professionale – Focus su Modi di Dire ed Esercizi Pratici. Nel mondo degli affari, l’assertività è una competenza comunicativa chiave che bilancia professionalità e direttezza. Questa sessione vi aiuterà ad esprimere i vostri pensieri con fiducia e rispetto in inglese, utilizzando espressioni idiomatiche per migliorare la vostra comunicazione. Attraverso esercizi pratici, ci concentreremo sullo sviluppo di un tono assertivo che sia efficace e culturalmente sensibile in vari scenari aziendali.
Non sai da dove iniziare?
Not sure where to start?
Understanding Assertiveness in Business Communication
- “What does being assertive in a business context mean to you, and how does it differ from being aggressive?”
- “Can you give an example of a situation where assertiveness in communication led to a positive outcome in your workplace?”
Key Grammar/Vocabulary:
- Assertive vs. Aggressive (e.g., “Assertive communication is firm yet respectful, unlike aggressive communication, which…”)
- Positive language (e.g., “Using positive language, I express my views by saying…”)
- Diplomatic language (e.g., “Diplomatic language, like ‘I understand your point, but…’, is effective for…”)
Using Idioms to Express Assertiveness
- “What are some common English idioms that convey assertiveness without coming across as too aggressive?”
- “How might you use idioms to firmly state your opinion or decision in a business meeting?”
Here is the link to an in depth analysis of assertiveness.
Building Assertiveness – Handbook
Sample Idioms You Could Discuss and Use Today:
- Hold one’s ground 🦶
- Meaning: To maintain one’s position or opinion despite opposition.
- Example: “Even when the client was pushing back, I held my ground on our project terms.”
- Lay it on the line 📏
- Meaning: To speak frankly and directly, often about risks or negative outcomes.
- Example: “During the negotiation, I had to lay it on the line about our capacity limits.”
- No-nonsense approach 🚫🎭
- Meaning: A very practical and direct way of doing things without unnecessary extras.
- Example: “Our manager’s no-nonsense approach ensures clarity in team assignments.”
- Call the shots 📞🎯
- Meaning: To make the important decisions; to be in charge.
- Example: “As the project leader, it’s your role to call the shots and guide the team.”
Practical Scenarios for Assertive Communication
- “Think of a time you needed to be assertive at work. How did you handle it, and what phrases did you use?”
- “How would you assertively negotiate a deal or a project deadline with a client or colleague while maintaining a positive relationship?”
Key Grammar/Vocabulary:
- Negotiation phrases (e.g., “In negotiations, phrases like ‘I see your point, however…’ are useful.”)
- Firm but polite language (e.g., “Phrases like ‘I must insist’ or ‘I would strongly suggest’ convey…”)
- Direct questions (e.g., “Asking direct questions, such as ‘What is your deadline for this project?’ helps in…”)
Remember – there is always more! Here is your Follow Up Video:
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