{"id":10369,"date":"2023-07-08T14:47:38","date_gmt":"2023-07-08T12:47:38","guid":{"rendered":"https:\/\/mpec.it\/softskills\/?p=10369"},"modified":"2025-07-14T12:57:23","modified_gmt":"2025-07-14T10:57:23","slug":"conversation-club-calls-to-clients","status":"publish","type":"post","link":"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/","title":{"rendered":"Oggi Parliamo di: Making a Phone Call to Schedule a Meeting with a Client"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Ciao! Siete pronti per il Conversation Club di Oggi? Nella conversazione guidata dal MPEC Coach affronteremo insieme l&#8217;argomento di come fare una chiamata per pianificare un incontro con un cliente. La comunicazione efficace \u00e8 fondamentale nelle relazioni commerciali, e le chiamate sono spesso il primo passo per organizzare un incontro. In questa sessione, esploreremo il vocabolario e le frasi che potete utilizzare per gestire con fiducia questo tipo di chiamate. Ricordatevi per\u00f2, che quando entriamo a fare la Conversation, si parla solo in inglese! <\/mark><\/strong> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Prepared with love by<\/mark>:<strong> <\/strong>My Personal English Coach<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"410\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/Club-Optimisation-410x1024.jpg\" alt=\"\" class=\"wp-image-10526\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/Club-Optimisation-410x1024.jpg 410w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/Club-Optimisation-120x300.jpg 120w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/Club-Optimisation-768x1920.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/Club-Optimisation.jpg 800w\" sizes=\"(max-width: 410px) 100vw, 410px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" width=\"540\" height=\"540\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/06\/italiano-aiuto-per-studenti-1.jpg\" alt=\"\" class=\"wp-image-10402\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/06\/italiano-aiuto-per-studenti-1.jpg 540w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/06\/italiano-aiuto-per-studenti-1-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/06\/italiano-aiuto-per-studenti-1-150x150.jpg 150w\" sizes=\"(max-width: 540px) 100vw, 540px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong><strong>Ciaaooo! Solo due parole di aiuto per coloro di voi che stanno iniziando l&#8217;esperienza nel nostro Conversation Club e non si sentono molto sicuri <\/strong><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Non preoccupatevi, siamo qui per voi! <\/p>\n<\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Immediatamente sotto troverete il vocabolario che vi pu\u00f2 servire per parlare con i vostri Club Partners (altri alunni di MPEC con i quali sarai messo in coppia per le conversazioni guidate)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Se avete voglia e tempo &#8211; seguite il consiglio numero 1 dell&#8217;immagine a sinistra e fate un review di tutti i &#8216;language bits&#8217; che pensiamo vi possono essere utili.  Siamo i Vostri Coach e vi conosciamo bene! Sappiamo che usare <strong><em>Idioms &amp; Phrasal Verbs<\/em><\/strong> pu\u00f2 essere una vera sfida, dunque sono spesso proprio questi gli elementi di linguaggio che vi proporremo \ud83d\ude43<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dopo la preparazione (trovate sia il vocabolario che le domande delle conversazioni che vi proporremo oggi su questa pagina),  vi invitiamo a participare nella sessione di Club. Avete ricevuto una mail con il ZOOM link per la sessione: <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>I marted\u00ec ci vediamo dalle 19.00 alle 19.30 e i gioved\u00ec, dalle 13.00 alle 13.30. Se non avete ricevuto la mail, scriveteci subito!<\/strong><\/p>\n\n\n\n<div class=\"wp-block-buttons alignfull is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link has-background has-text-align-center wp-element-button\" style=\"background-color:#0abab5\">Contact MPEC <\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Se volete fare pi\u00f9 pratica dopo la sessione del Club, potete tornare qui per fare l&#8217;attivit\u00e0 di Follow Up (in fondo alla pagina). <strong>Siete Pronti? Iniziamo! <\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0abab5;color:#0abab5\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0abab5;color:#0abab5\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#Glossary_For_Todays_Conversation_Club\" >Glossary For Today&#8217;s Conversation Club<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#Phrasal_Verbs_You_May_Want_To_Try_Today\" >Phrasal Verbs You May Want To Try Today:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#10_Idioms_For_Calls_With_Clients_Sample_sentence_for_each_idiom\" >10 Idioms For Calls With Clients Sample sentence for each idiom<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#Round_1_The_Icebreaker\" >Round 1: The Icebreaker<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#Round_2_Lets_Explore_it\" >Round 2: Let&#8217;s Explore it!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#Round_3_The_Final_One\" >Round 3: The Final One!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/mpec.it\/softskills\/comunicazione-efficace\/conversation-club-calls-to-clients\/#After_The_Club_The_Follow_Up\" >After The Club: The Follow Up<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading has-text-align-center\"><span class=\"ez-toc-section\" id=\"Glossary_For_Todays_Conversation_Club\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Glossary For Today&#8217;s Conversation Club<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<ul class=\"wp-block-list\">\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Schedule<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Availability<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Confirm<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Convenient<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Reschedule<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Proposal<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Postpone<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Prioritise<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Follow up<\/mark><\/li>\n\n\n\n<li style=\"font-style:normal;font-weight:800\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Cordial<\/mark><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<ol class=\"wp-block-list\">\n<li>Arrange or plan (an event or appointment) at a particular time.<\/li>\n\n\n\n<li>The state of being free to meet or engage in a particular activity.<\/li>\n\n\n\n<li>Make sure that something is definitely happening or true.<\/li>\n\n\n\n<li>Suitable for one&#8217;s needs; easy to use or access.<\/li>\n\n\n\n<li>Arrange for something to take place at a different time or date.<\/li>\n\n\n\n<li>A plan or suggestion put forward for consideration or discussion.<\/li>\n\n\n\n<li>Delay an event, appointment, or meeting to a later time or date.<\/li>\n\n\n\n<li>Determine the order of items or tasks based on their importance.<\/li>\n\n\n\n<li>Continue or pursue something to its completion or resolution.<\/li>\n\n\n\n<li>Polite and friendly in a formal way.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phrasal_Verbs_You_May_Want_To_Try_Today\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Phrasal Verbs You May Want To Try Today:<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Set up &#8211; Arrange or organise something . Set up a meeting to discuss the project details.<\/li>\n\n\n\n<li>Touch base &#8211; Establish or renew contact with someone. Just touch base and see if you have questions or concerns.<\/li>\n\n\n\n<li>Fill in &#8211; Provide someone with necessary information. Fill me in on the progress of the latest proposal, please.<\/li>\n\n\n\n<li>Hang on &#8211; Wait for a short time. Hang on while I transfer your call to the right department.<\/li>\n\n\n\n<li>Break the ice &#8211; Initiate a conversation Let&#8217;s break the ice by discussing goals and expectations.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Get back to &#8211; Return a phone call or reply to someone. I&#8217;ll review the information and get back to you soon.<\/li>\n\n\n\n<li>Look into &#8211; Investigate or examine something<em>. I&#8217;ll look into the issue and provide a solution.<\/em><\/li>\n\n\n\n<li>Run late &#8211; Be delayed or behind schedule. Apologies for running late, I&#8217;ll be there shortly.<\/li>\n\n\n\n<li>Put off &#8211; Postpone or delay something. Meeting needs to be put off due to scheduling conflicts.<\/li>\n\n\n\n<li>Call off &#8211; Cancel something that was planned. She called the meeting  off because she was sick.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Idioms_For_Calls_With_Clients_Sample_sentence_for_each_idiom\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">10 Idioms For Calls With Clients Sample sentence for each idiom<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Set up<\/strong> &#8211; Arrange or organise something Set up a meeting to discuss the project details.<\/li>\n\n\n\n<li><strong>Touch base<\/strong> &#8211; Establish or renew contact with someone. Just touch base and see if you have questions or concerns.<\/li>\n\n\n\n<li><strong>Fill in <\/strong>&#8211; Provide someone with necessary information. Fill me in on the progress of the latest proposal, please.<\/li>\n\n\n\n<li><strong>Hang on<\/strong> &#8211; Wait for a short time. Hang on while I transfer your call to the right department.<\/li>\n\n\n\n<li><strong>Get back to<\/strong> &#8211; Return a phone call or reply to someone. I&#8217;ll review the information and get back to you soon.<\/li>\n\n\n\n<li><strong>Look into<\/strong> &#8211; Investigate or examine something. I&#8217;ll look into the issue and provide a solution.<\/li>\n\n\n\n<li><strong>Run late <\/strong>&#8211; Be delayed or behind schedule. Apologies for running late, I&#8217;ll be there shortly.<\/li>\n\n\n\n<li><strong>Put off<\/strong> &#8211; Postpone or delay something. Meeting needs to be put off due to scheduling conflicts.<\/li>\n\n\n\n<li><strong>Call off<\/strong> &#8211; Cancel something that was planned. She called it off because she was sick.<\/li>\n\n\n\n<li><strong>Break the ice<\/strong> &#8211; Initiate a conversation Let&#8217;s break the ice by discussing goals and expectations.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_1_The_Icebreaker\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Round 1: The Icebreaker <\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tell us about a time <strong>when you had to make an important phone call to schedule a meeting<\/strong>. How did you prepare for the call, and what strategies did you use to make a positive impression?<\/li>\n\n\n\n<li>Imagine that you&#8217;re calling <strong>a potential client whom you admire<\/strong>. How would you introduce yourself and your company in a way that reflects your enthusiasm and expertise?<\/li>\n\n\n\n<li>Can you share an experience when you had to clearly state the purpose of a phone call to a client?<strong> How did you ensure your message was effectively conveyed, and what was the outcome?<\/strong><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-rounded\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-1024x1024.jpg\" alt=\"\" class=\"wp-image-10531\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-1024x1024.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-150x150.jpg 150w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-768x768.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-1536x1536.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2048x2048.jpg 2048w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-10542\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-1024x1024.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-150x150.jpg 150w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-768x768.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-1536x1536.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-2048x2048.jpg 2048w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-2-1-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_2_Lets_Explore_it\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-green-cyan-color\">Round 2: Let&#8217;s Explore it!<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tell us about a time <strong>when you had to make an important phone call to schedule a meeting<\/strong>. How did you prepare for the call, and what strategies did you use to make a positive impression?<\/li>\n\n\n\n<li>Imagine that you&#8217;re calling <strong>a potential client whom you admire<\/strong>. How would you introduce yourself and your company in a way that reflects your enthusiasm and expertise?<\/li>\n\n\n\n<li>Can you share an experience when you had to clearly state the purpose of a phone call to a client?<strong> How did you ensure your message was effectively conveyed, and what was the outcome?<\/strong><\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_3_The_Final_One\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-vivid-cyan-blue-color\">Round 3: The Final One!<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tell us about a time <strong>when you had to make an important phone call to schedule a meeting<\/strong>. How did you prepare for the call, and what strategies did you use to make a positive impression?<\/li>\n\n\n\n<li>Imagine that you&#8217;re calling <strong>a potential client whom you admire<\/strong>. How would you introduce yourself and your company in a way that reflects your enthusiasm and expertise?<\/li>\n\n\n\n<li>Can you share an experience when you had to clearly state the purpose of a phone call to a client?<strong> How did you ensure your message was effectively conveyed, and what was the outcome?<\/strong><\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-1024x1024.jpg\" alt=\"\" class=\"wp-image-10540\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-1024x1024.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-150x150.jpg 150w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-768x768.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-1536x1536.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-2048x2048.jpg 2048w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/07\/conversation-club-3-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/calendly.com\/spilch\/meet-suzanne-for-35-45-min?month=2023-03\" style=\"background-color:#0abab5\" target=\"_blank\" rel=\"noreferrer noopener\">Stai Cercando Un Corso Su Misura Per Te? Parla Con Noi!<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"After_The_Club_The_Follow_Up\"><\/span>After The Club: The Follow Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<p class=\"responsive-video-wrap clr\"><iframe title=\"16 Personalities Calling Customer Service (funny)\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/cL3DmdL9Cq4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/p>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br>#Fluidit\u00e0Inglese #ApprendimentoInglese #Coaching #Personalizzazione #MaterialiReali #SyllabusB2 #formazione #formazioneolistica #corsisumisura #studiareconpiacere #engagenotteach <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Oggi Parliamo di: Making a Phone Call to Schedule a Meeting with a 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