{"id":10880,"date":"2023-08-29T14:15:13","date_gmt":"2023-08-29T12:15:13","guid":{"rendered":"https:\/\/mpec.it\/softskills\/tips\/presenting-a-new-product-or-service\/"},"modified":"2024-08-28T17:18:29","modified_gmt":"2024-08-28T15:18:29","slug":"conflict-resolution-in-business-team","status":"publish","type":"post","link":"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/","title":{"rendered":"Caution, Conflict! Today we&#8217;re talking about how to resolve conflicts among members of the same team."},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Welcome to the Conversation Club! Today&#8217;s topic is incredibly relevant for everyone: resolving a conflict between team members. Anyone aiming to master Business Communication in English must know how to resolve conflicts that\u2014inevitably\u2014arise among team members. Join us for an in-depth discussion that will help you improve not only your English skills but also equip you with the real-world knowledge that you can apply in your professional lives.<\/mark><\/strong><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #0abab5;color:#0abab5\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #0abab5;color:#0abab5\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Idioms_We_Use_When_Solving_Conflicts_in_English\" >Idioms We Use When Solving Conflicts in English<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Phrasal_Verbs_For_Mediation_and_Conflict_Management\" >Phrasal Verbs For Mediation and Conflict Management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Round_1_%E2%80%93_Lets_Warm_Up\" >Round 1 &#8211; Let&#8217;s Warm Up<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Round_2_Lets_Explore_it\" >Round 2: Let&#8217;s Explore it!<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Round_3_Ready_to_Get_Personal\" >Round 3: Ready to Get Personal?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/mpec.it\/softskills\/en\/tips\/conflict-resolution-in-business-team\/#Remember_%E2%80%93_there_is_always_more_Here_is_your_Follow_Up_video\" >Remember &#8211; there is always more! Here is your Follow Up video:<\/a><\/li><\/ul><\/nav><\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Prepared with love by<\/mark>:<strong> <\/strong>My Personal English Coach<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/mpec.it\/softskills\/en\/contact\/\" style=\"color:#0abab5\">Get in touch with us to join the ZOOM Speaking Practice!<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#0abab5\"><span class=\"ez-toc-section\" id=\"Idioms_We_Use_When_Solving_Conflicts_in_English\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\"><strong>Idiom<\/strong><\/mark>s We Use When Solving Conflicts in English<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"726\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1-1024x726.jpg\" alt=\"\" class=\"wp-image-10899\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1-1024x726.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1-300x213.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1-768x545.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1-1536x1090.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/conflict-resolution-in-english-1.jpg 1748w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Clear the air \ud83c\udf2c\ufe0f<\/strong><br><em>Definition<\/em>: To dispel tension or bad feelings<br><em>Example<\/em>: Let&#8217;s clear the air before starting the meeting.<\/li>\n\n\n\n<li><strong>Bury the hatchet \u26cf\ufe0f<\/strong><br><em>Definition<\/em>: To make peace or settle differences<br><em>Example<\/em>: They decided to bury the hatchet and work together.<\/li>\n\n\n\n<li><strong>Be on thin ice \u26f8\ufe0f<\/strong><br><em>Definition<\/em>: To be in a risky or precarious situation<br><em>Example<\/em>: He&#8217;s on thin ice after that argument with the boss.<\/li>\n\n\n\n<li><strong>Throw in the towel \ud83e\udd32<\/strong><br><em>Definition<\/em>: To give up<br><em>Example<\/em>: He almost threw in the towel, but then decided to stick it out.<\/li>\n\n\n\n<li><strong>Break the ice \u2744\ufe0f<\/strong><br><em>Definition<\/em>: To relieve tension or awkwardness<br><em>Example<\/em>: We did a team-building exercise to break the ice.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Smooth things over \ud83c\udf0a<\/strong><br><em>Definition<\/em>: To try to resolve conflicts or restore good relations<br><em>Example<\/em>: After the heated argument, Sarah tried to smooth things over by apologising for her part in the misunderstanding.<\/li>\n\n\n\n<li><strong>Sweep something under the rug \ud83e\uddf9<\/strong><br><em>Definition<\/em>: To ignore or hide a problem instead of facing it<br><em>Example<\/em>: We can&#8217;t just sweep this issue under the rug; we need to address it directly.<\/li>\n\n\n\n<li><strong>Meet halfway \ud83e\udd1d<\/strong><br><em>Definition<\/em>: To compromise with someone by giving up part of what you want<br><em>Example<\/em>: To resolve the dispute, both parties agreed to meet halfway.<\/li>\n\n\n\n<li><strong>Add fuel to the fire \ud83d\udd25<\/strong><br><em>Definition<\/em>: To worsen an already bad situation by saying or doing something<br><em>Example<\/em>: Talking about past issues in the middle of a conflict usually adds fuel to the fire.<\/li>\n\n\n\n<li><strong>Call a spade a spade \u2660\ufe0f<\/strong><br><em>Definition<\/em>: To speak honestly and directly about a situation, even if it&#8217;s awkward or unpleasant<br><em>Example<\/em>: If we&#8217;re going to resolve this conflict, we need to call a spade a spade and address the issues head-on.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-text-color\" style=\"color:#0abab5\"><span class=\"ez-toc-section\" id=\"Phrasal_Verbs_For_Mediation_and_Conflict_Management\"><\/span>Phrasal Verbs For Mediation and Conflict Management<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full is-style-rounded\"><img decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/05\/English-courses.jpg\" alt=\"English courses\" class=\"wp-image-10106\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/05\/English-courses.jpg 600w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/05\/English-courses-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/05\/English-courses-150x150.jpg 150w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li><strong>Hash out \ud83d\udde8\ufe0f<\/strong><em> <\/em><em>Definition<\/em>: To discuss something thoroughly<br><em>Example<\/em>: We need to hash out the details of this project.<\/li>\n\n\n\n<li><strong>Clear up \u2600\ufe0f<\/strong> <em>Definition<\/em>: To resolve or clarify<br><em>Example<\/em>: I&#8217;m glad we cleared up that misunderstanding.<\/li>\n\n\n\n<li><strong>Patch up \ud83e\ude79<\/strong>  <em>Definition<\/em>: To mend or resolve<br><em>Example<\/em>: They managed to patch up their differences.<\/li>\n\n\n\n<li><strong>Stand down \ud83d\uded1<\/strong>  <em>Definition<\/em>: To withdraw or disengage<br><em>Example<\/em>: She decided to stand down as the CEO<\/li>\n\n\n\n<li><strong>Speak up \ud83d\udce3<\/strong>  <em>Definition<\/em>: To voice one&#8217;s opinion<br><em>Example<\/em>: If you disagree, you should speak up.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_1_%E2%80%93_Lets_Warm_Up\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Round 1 &#8211; Let&#8217;s Warm Up  <\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Have you ever experienced a conflict within a team? How did it start?<\/strong> (Useful Words: disagreement, miscommunication, tension)<\/li>\n\n\n\n<li><strong>What are some common reasons for conflicts among team members?<\/strong> (Useful Words: misunderstanding, expectations, roles)<\/li>\n\n\n\n<li><strong>How do you usually feel when a conflict arises in a team setting?<\/strong> (Useful Words: frustrated, anxious, defensive)<\/li>\n<\/ol>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"alignleft size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-1024x1024.jpg\" alt=\"\" class=\"wp-image-10815\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-1024x1024.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-150x150.jpg 150w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-768x768.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-1536x1536.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-2048x2048.jpg 2048w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-1-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_2_Lets_Explore_it\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Round 2: Let&#8217;s Explore it! <\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>In your opinion, what is the best way to approach a team member when you notice a conflict developing?<\/strong> (Useful Words: address, assertive, mediate)<\/li>\n\n\n\n<li><strong>Can you share a time when resolving a conflict led to better collaboration within a team?<\/strong> (Useful Words: compromise, resolution, cooperation)<\/li>\n\n\n\n<li><strong>How can understanding different perspectives help in resolving team conflicts?<\/strong> (Useful Words: empathy, perspective, reconciliation)<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large is-style-rounded\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-1024x1024.jpg\" alt=\"\" class=\"wp-image-10817\" srcset=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-1024x1024.jpg 1024w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-300x300.jpg 300w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-150x150.jpg 150w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-768x768.jpg 768w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-1536x1536.jpg 1536w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-2048x2048.jpg 2048w, https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-2-600x600.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-dots\"\/>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Round_3_Ready_to_Get_Personal\"><\/span><mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">Round 3: Ready to Get Personal?<\/mark><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Tell your partner about a professional conflict you can remember. Include the answers to all of the following questions:<mark style=\"background-color:rgba(0, 0, 0, 0);color:#0abab5\" class=\"has-inline-color\">    <\/mark><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>how did it originate?<\/li>\n\n\n\n<li>who was involved?<\/li>\n\n\n\n<li>how was it managed?<\/li>\n\n\n\n<li>what is your opinion of the way it was managed?<\/li>\n\n\n\n<li>what was your role in it?<\/li>\n\n\n\n<li>is there anything you would have done differently should the same situation take place now?<\/li>\n\n\n\n<li>what happened after the conflict?<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-bottom is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-rounded\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/mpec.it\/softskills\/wp-content\/uploads\/2023\/08\/Conversation-Club-part-3-1024x1024.jpg\" alt=\"\" class=\"wp-image-10819\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-75 is-style-fill\"><a class=\"wp-block-button__link has-white-color has-text-color has-background wp-element-button\" href=\"https:\/\/calendly.com\/spilch\/meet-suzanne-for-35-45-min?month=2023-03\" style=\"background-color:#0abab5\" target=\"_blank\" rel=\"noreferrer noopener\">Want to Join the Club? Get in Touch Today!<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Remember_%E2%80%93_there_is_always_more_Here_is_your_Follow_Up_video\"><\/span>Remember &#8211; there is always more! Here is your Follow Up video:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<p class=\"responsive-video-wrap clr\"><iframe title=\"Conflict \u2013 Use It, Don\u2019t Defuse It | CrisMarie Campbell &amp; Susan Clarke | TEDxWhitefish\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/o97fVGTjE4w?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/mpec.it\/softskills\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<\/div><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><br><br><br>#ConflictResolution #Teamwork #Collaboration #EffectiveCommunication #TeamSuccess #WorkplaceHarmony #ResolveConflicts #TeamBuilding #Empathy #Leadership #CommunicationSkills #ProblemSolving #TeamDynamics #Cohesion #Understanding #Coaching #TeamGrowth #ConflictManagement #ProfessionalDevelopment #WorkplaceCulture #Assertiveness #ActiveListening #TeamEfficiency #InclusiveWorkplace #TrustInTeams #MPEC #MPECItaly #MPECCoaching #NeuroscienceInCoaching #CustomizedCourses #PotentialUnlocked #MediazioneConflitti #RisolvereConflitti #LavoroDiSquadra #Collaborazione #SuccessoDelTeam #ComunicazioneEfficace #ArmoniaSulLavoro #CostruzioneDelTeam #Empatia #Leadership #Abilit\u00e0DiComunicazione #ProblemSolving #DinamicheDiGruppo #Coesione #Comprensione #CrescitaDelTeam #SviluppoProfessionale #CulturaDelLavoro #AscoltoAttivo #EfficienzaDelTeam<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anyone aiming to master Business Communication in English must know how to resolve conflicts that\u2014inevitably\u2014arise among team members. Join us for an in-depth discussion that will help you improve not only your English skills but also equip you with the real-world knowledge that you can apply in your professional 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